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Advancement & Patron Communications Assistant


REPORTING RELATIONSHIP: Director of Advancement & Patron Communications

Job Summary

General statement regarding the overall function, scope and purpose of the work to be performed.

The Advancement & Patron Communications Assistant’s primary role is to support the operations of the APC department. The APC Assistant plays a proactive role in the sale of single tickets and subscriptions and in the stewardship of relationships with patrons.  The APC Assistant is responsible for inputting and maintaining data in the Raiser’s Edge donor system and the Etix ticketing system. This position will also track revenue and expenses of the department and serve as a liaison with the Finance department.  The APC Assistant interfaces directly with patrons, members of the board and the general public on a daily basis therefore a positive outlook and pleasant manner is expected at all times.

This position serves as a support position to other members of the Advancement and Patron Communications team.


  • Immediate response to calls to the Patron Services hotline, managing patron relationships with excellence in conjunction with the Patron Services Manager
  • Accurate processing of donor gifts and ticket orders, executing, including prompt entry in Raiser’s Edge
  • Execute single ticket and subscription sales through Etix, including the handling of complimentary ticket requests.
  • Promptly enter and update donor records in Raisers Edge and Etix and serve as first point of contact with Blackbaud.
  • Create, track and manage gift acknowledgements in partnership with Director of APC and other key staff.
  • Attend Symphony concerts and events as needed
  • Responsible for the creation of an accurate donor listing for inclusion in concert programs
  • Assist APC team members with direct mail campaigns and related initiatives
  • Gather and distribute mail daily.
  • Copy and distribute incoming donation checks to appropriate staff following the established recording/acknowledgment process
  • With Director of APC, track and document APC expenses and reconcile with Finance monthly
  • Provide office support for the Director of Advancement and Patron Communications
  • Maintain APC Department Calendar
  • Process and track RSVPs for special events
  • Assist with IT support as assigned
  • Perform other duties as assigned by the Director of APC

Essential Qualifications

The APC Assistant must have excellent customer service with good verbal and written communication skills, with the ability to foster positive relationships with patrons to accomplish departmental and organizational goals.

Successful performance in this position requires an individual good at organizing and problem-solving, with extreme attention to detail and efficient time management.  

The ability to collaborate creatively and work effectively with internal and external partners and the ability execute tactical activities that accomplish departmental and organizational goals.  Qualifications include:

·         Excellent  verbal and written communications skills

·         Bachelor’s degree

·         History of providing outstanding customer service

·         Careful attention to detail to ensure accuracy in maintenance of donor and ticket information

·         Ability to work effectively in a fast-paced environment with limited resources

·         Database experience preferred, working knowledge of Raiser’s Edge a plus

·         Proven track record of effective time management, flexibility and strong organizational skills

·         Commitment to the principles of teamwork and shared responsibility

·         Ability to multi-task and meet simultaneous deadlines

·         Ability to handle confidential conversation, correspondence and records

·         Ability to relate positively to a diverse group of people including staff, board members and patrons


  • Personal work space in the Richmond Symphony office
  • Parking within walking distance of the office is provided
  • Work is performed in a fast-paced office environment
  • Attendance and participation at concerts, events and activities will be expected outside of normal office hours and on weekends with advance notice
  • The Richmond Symphony strives to create an environment that practices shared values inclusive of the following: Mutual Respect, Empathy, Integrity, Transparency, Trust, Insistence on Excellence, Hunger for Success, Passion, Creativity and Fun

To Apply

Please send cover letter and resume to sdodson@richmondsymphony.com or fax to 804.788.1541.  Phone calls will not be accepted. 

One Year Per Service 3rd Flute/Pic*

DEPARTMENT: Richmond Symphony Orchestra

Steven Smith, Music Director

Announces the following Auditions:

One Year Per Service 3rd Flute/Pic*

September 8, 2014

Position requirements:

  • Highly qualified
  • Legally authorized to work in the United States
  • Conform to Code of Virginia public school standards

* One year, possibly permanent position

The Richmond Symphony is an equal opportunity employer. It reserves the right to dismiss any candidate who does not meet the required standards.

Third Flute/Piccolo Audition Repertoire, Richmond Symphony, 2014


Piccolo Solo:


Solo:      Vivaldi Concerto in C, P79, RV443 (Ricordi edition lists concerto as FVI, No. 4)

                                Mov’t II, Largo

                                Mov’t III, Allegro Molto


Piccolo Excerpts:


Bartok, Concerto for Orchestra

Mov’t III (Elegia)

Beethoven, Symphony No. 9

Berlioz, Damnation of Faust-Minuet de follets (Will-O’the-Wisps)

Piccolo I-Beginning to No. 2; Presto e leggiero to the end

Rossini, Semiramidi

Ravel, Bolero-Piccolo I

Ravel, Mother Goose Suite

                Mov’t II, Petit Poucet, No. 7 to 8

Mov’t III, Laideronnette, No. 1 to 4 and No. 19 to the end

Shostakovich, Symphony No. 6

Mov’t I, Solo after No. 8 to 10

Shostakovich, Symphony No. 8

Mov’t II, Allegretto m. 65-113

Mov’t IV, Largo, m. 60-67

Stravinsky, Firebird (1919), Variation only

Tchiakovsky, Symphony No. 4

                Mov’t III, Scherzo

                Mov’t IV, Allegro con fuoco, m. 249-269

Tchiakovsky, Nutcracker Ballet

Chinese Dance, pick up to 33 to the end

(Note correction: picc doubles flute I 2x on theme)

Mahler, Symphony No. 2, flute 3/piccolo I part

Mov’t IV, ”Urlicht” No. 4-5

Mov’t V, “Der Grosse Appell” No. 30-31


Flute Excerpts:


First Flute:         Beethoven, Leonore No. 3,

                                                Opening through m. 24

                                                Solo, measures 328-360

                                Brahms, Symphony No. 4

Mov’t IV, measures 89-105

                                Bizet, Carmen


Second Flute:    Dvorak, Symphony No. 9

                                                Mov’t I (doubling Piccolo)

Third Flute:       Tchiakovsky, Nutcracker Ballet, Mirlitons         

Highly qualified applicants please email a one page resume by August 1 to: Paul Pietrowski, Personnel Manager auditions@richmondsymphony.com