Who We Are

Privacy Policy

This Privacy Policy covers the Richmond Symphony’s treatment of personally identifiable information that the Richmond Symphony collects when you are on the Richmond Symphony site and when you register for a Richmond Symphony account. This policy also covers the Richmond Symphony’s treatment of any personally identifiable information that the Richmond Symphony’s business partners share with the Richmond Symphony or that the Richmond Symphony may collect on a partner’s site. This policy does not apply to the practices of companies that the Richmond Symphony does not own or control, or to people that the Richmond Symphony does not employ or manage.

Information Collection and Use

The Richmond Symphony collects personally identifiable information when you register for a Richmond Symphony account, when you visit Richmond Symphony pages, and when you enter promotions or sweepstakes. The Richmond Symphony may also receive personally identifiable information from our business partners. Once you register with the Richmond Symphony and sign in to our services, you are not anonymous to us. The Richmond Symphony also automatically receives and records information on our server logs from your browser including your IP address and the page you requested. The Richmond Symphony uses this information for three general purposes: to customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.

Online Advertising We Use

We are currently using Google AdWords. By placing a cookie on your machine, AdWords remarketing will display relevant ads tailored to you based on what parts of the Richmond Symphony website you have viewed. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER. The cookie tracks the user’s page visits and shows ads related to that webpage. Google AdWords remarketing allows us to tailor our marketing to better suit your needs, and only displays ads that are relevant to you. If you would like to opt-out of this type of advertising, visit www.networkadvertising.org/choices/.

Information Sharing and Disclosure

The Richmond Symphony will not sell or rent your personally identifiable information to anyone. The Richmond Symphony may send personally identifiable information about you to other companies or people when we have your consent to share the information, when we need to share your information to provide the product or service you have requested, or when we need to send the information to companies who work on behalf of the Richmond Symphony to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.)

Your Ability to Edit and Delete Your Account Information and Preferences

The Richmond Symphony gives you the ability to edit your Richmond Symphony account Information and preferences or delete your account at any time using the methods indicated in our communications to you. Please be advised that some statistical information may possibly remain in our archived records after your account has been deleted.

Changes to this Privacy Policy

The Richmond Symphony may amend this policy from time to time without notice. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages. For questions or comments on this policy please contact The Richmond Symphony, 612 East Grace Street, Suite 401, Richmond, VA 23219.