Ticketing

Coronavirus (COVID-19) Preparedness

THE HEALTH AND SAFETY OF OUR PATRONS, STAFF, AND MUSICIANS REMAINS OUR TOP PRIORITY. THE RICHMOND SYMPHONY CONTINUES TO FOLLOW LOCAL, STATE, AND FEDERAL HEALTH GUIDELINES REGARDING COVID-19. THE FOLLOWING MEASURES HAVE BEEN PUT IN PLACE BY THE RICHMOND SYMPHONY:

  • When the community levels of the city/county where the venue is located are LOW/MEDIUM, as defined by the CDC , we encourage patrons ages 3+ to wear masks while in the concert hall. For most concerts, the community would be the City of Richmond.
  • When the community levels of the city/county where the venue is located are HIGH, as defined by the CDC , masks are required for all patrons ages 3 and up, when not eating or drinking. For most concerts, the community would be the City of Richmond.
  • Ticket holders will be notified in their Know Before You Go email of the current covid levels.
  • Masks are available at the door.
  • Vaccine checks are no longer required at entry for concerts.
  • Patrons may sit in any seat for the pre-concert talks (not their preassigned seats).
  • Normal seating has resumed for all concerts (not socially-distanced).
  • Concessions are allowed in the concert hall.
  • Patrons who feel unwell or have tested positive for Covid-19 in the last 2 weeks or have been in contact with someone that tested positive for Covid-19, are asked to stay home. Contact Richmond Symphony Patron Services at 804.788.1212 x2 or patronservices@richmondsymphony.com regarding your ticket and viewing options.
  • All Richmond Symphony musicians and staff are fully vaccinated.

 As of  July 28, 2022. We will continue to monitor and adjust policies as needed. Please note that regulations and requirements may change at any time.

CITY OF RICHMOND CURRENT COVID LEVEL: LOW (Valid 11/24/22 through 12/1/22).